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Chief Commercial Officer

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Position Summary

Clearsense, Inc. is actively seeking a dynamic and strategic leader to fill the position of Chief Commercial Officer (CCO). In this role, the CCO will drive profitable Annual Recurring Revenue (ARR) growth for the company’s SaaS and PaaS offerings, reporting directly to the CEO. Responsibilities include leading commercial strategies, optimizing pipeline management with data-driven sales KPIs, and overseeing a dynamic sales team and marketing organization. Additionally, the role involves fostering innovation in product marketing, establishing key partnerships, analyzing market trends, and instilling a culture of excellence within the commercial team. The CCO will collaborate closely with Finance, contributing to pricing methodology and accurate forecasting. The CCO will also work closely with client delivery and technology organizations. 

Committed to leading transformation in healthcare, Clearsense® enables data confidence to support improved clinical and financial outcomes.  Clearsense delivers tailored Platform as a Service (PaaS) offerings designed for health systems, health plans, and diverse industry stakeholders. The 1Clearsense Platform, combining cloud-based architecture with AI capabilities, is HITRUST-certified, providing comprehensive support for healthcare organizations in value-based care initiatives, data governance, archival, and access. This includes customized PaaS offerings catering to the specific needs of healthcare clients and stakeholders across the industry. The company’s ownership includes HealthQuest Capital, Health Catalyst Capital and UPMC Enterprises.

Key Responsibilities

  • Drive profitable Annual Recurring Revenue (ARR) growth for the SaaS and PaaS offerings at Clearsense, with a primary focus on data-driven sales KPIs such as Marketing Qualified Leads (MQL), Sales Accepted Leads (SAL), and Sales Qualified Leads (SQL). 
  • Develop and execute comprehensive commercial strategies, optimizing pipeline management through the use of advanced tools like Salesforce, Salesloft, and Pardot.
  • Drive innovation in product marketing and positioning to enhance market presence and maximize ARR opportunities. 
  • Lead the development and implementation of effective lead generation initiatives to support business growth. 
  • Build and elevate brand presence both digitally and at conferences, employing strategic initiatives to enhance visibility, credibility, consistency and positive perception that resonates with the target audience and stakeholders. 
  • Hire, train and manage the marketing and sales team, providing strategic direction and guidance to achieve revenue targets, emphasizing the importance of profitable ARR growth. 
  • Train and support Client Success team to develop collaborative initiatives between sales and delivery to foster account expansion and renewals. 
  • Collaborate with Finance to develop pricing methodology and accurate forecasting, ensuring alignment with overall financial goals. 
  • Work closely with cross-functional teams (e.g., technology, strategy) to align commercial efforts with the overarching business objectives. 
  • Establish and nurture key partnerships to expand business opportunities in the SaaS and PaaS space. 

Qualifications

  • Proven extensive experience in a senior commercial leadership role, preferably as a CCO or similar, with a focus on driving profitable ARR growth in SaaS and PaaS offerings. 
  • Strong background in brand development, product marketing, conferences, lead generation, sales, and pipeline management using data-driven KPIs. 
  • Demonstrated experience selling into and understanding buying strategies specifically to healthcare provider and/or payer stakeholder groups. 
  • Demonstrated ability to drive revenue growth and achieve sales targets through expert tools like Salesforce, Salesloft, and Pardot. 
  • Experience in collaborating with Finance on pricing methodology and forecasting. 
  • Exceptional strategic thinking and analytical skills. 
  • Effective leadership and team management capabilities. 
  • Excellent communication and interpersonal skills. 
  • Innovative mindset with a focus on driving profitable business success. 

Clearsense Core Values & Competencies

Be Innovative
Curiosity cultivates a passion to create new and better solutions.

Act with Integrity
Always do the right thing. Be honest, and foster trust.

Be Accountable
Set high expectations, make them happen, own the results.

Strive for Quality
Exceed expectations in everything we do, someone’s life might depend on it.

Value Others
It takes people with different ideas, strengths and cultural backgrounds to make our company succeed.

Seek Collaboration
We achieve more when we work together.

Always Communicate
Be transparent, offer feedback, ask for help.

Celebrate Success
Take time to recognize the wins.

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