Case Study: Better Efficiency & More Funding with Analytics

Jul 19, 2022

Banner Health Case Study Social 960 x 560

Get to Know Our Client

Headquartered in Arizona, Banner Health is deeply committed to its nonprofit mission of making health care accessible, regardless of a patient's background or financial standing. Annually, Banner provides some $750 million in community benefits for free screenings, assistance, and more.

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Less effective tools replaced


  • 3+ billion clinical events and encounters
  • Satisfied majority of data requests with in-house, self service tool
  • 94.4% reduction in request-to-insight
  • 5 honest broker requests per month vs 58 logins per month

The Challenge

The University of Arizona and Banner Health formed a strategic partnership to deliver health services in the major metropolitan areas of Phoenix and Tucson. Wanting to create better outcomes from research initiatives with limited access to data, the partnership sought robust data-gathering for better decision-making.

Our Solution

After a comprehensive analysis of the organization's research tools, Clearsense worked to prioritize and implement Discover, a self-service cohort builder and analytics tool. Focusing on elevating data as a key decision-maker in research and funding, we also successfully launched MyResearch Portal. This enabled a self-service option across the organization that reduced time in gathering and understanding data. With the new solution in place, users had better support for trial feasibility and data exploration necessary for research and grant opportunities, reducing workload and increasing efficiency. The additional tools ensured a secure environment and quicker hypothesis in testing and alignment.

"Leveraging the Clearsense Discover tool gives Banner Health researchers immediate access to safely and securely query our electronic health records on millions of patients across our academic and community research institutes. This provides us deeper access to our data and has proven helpful in supporting study design and patient recruitment.”
- Chad Jaeger, Banner Research COO

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