The complimentary COVID-19 assistant enables healthcare organizations to address common questions about the coronavirus, guide them through a self-assessment, and evaluate their risk for infection in a swift seamless interface.
It is simple and easy to install on any website using a basic javascript code. We have the bot available for preview in the lower left corner of this page.
The information provided by the assistant is based on information provided by the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). Unlike a typical FAQ/Chat solution for COVID-19, there is no list of questions for patients to filter through. This tool allows patients to type or speak a question of interest using their own language. By implementing Natural Language Understanding (NLU) capabilities, the tool can continuously understand and guide patients through a conversation, including suggesting additional topics based on the patient’s previous question.
Click here for more information or to customize the tool for your specific brand.